Troubles for Technorati – Stops Indexing Blogs

October 28, 2007

technorati

Well things aren’t going so well in the Technorati Land. First of all they are facing immense competition from Google Blog Search and now they are having troubles with their Indexing Systems. The posts that I publish here on dailyApps haven’t been getting indexed on time for almost the past week. I wrote an email to the Technorati Support team but they haven’t got back to me so far.

I wonder what is going on over at Technorati, of late they have been facing a lot of problems with their website. Regular downtime with irregular indexing of blogs has only added to the problem. I went hunting and found that quite a few Top Blogs have not been indexed in the past day regularly, here are some of them,

  • Techcrunch
  • Engadget
  • ProBlogger
  • Gizmodo
  • and many many more..

Well here is a screenshot of the Technorati page for Engadget, and it says that it hasn’t been updated for almost a day now, but in reality Engadget has surely pushed more 5 posts in the past 24 hours.

technorati-troubles

Come on Technorati, do something about this, because we all love Technorati, don’t we! I am hoping for the best.

Update : Looks like Technorati is indexing the blogs pretty well. My Feedburner live hits says that Technorati Bot did hit quite a while ago. But I guess the problem is with a database somewhere that is causing all this trouble. Not all blogs seem to have this problem.

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  • At least, Technorati respects you by replying (Ian Kallen above).

    Since Oct 16, 2007, I have not heard from anyone Technorati Support and I ping Technorati directly!

    My last eMail to Technorati was sent on Nov 2 as follows:

    Still having Technorati Troubles with disappearing tags, posts and blog reactions (whose incoming links were not deleted) after they are indexed only to disappear again.

    I would ask Tech Support to remind me why Technorati tracks blogs yet, there has been no response from Tech Support other than this ticket number.

    Any feedback would be greatly appreciated,
    Debbie
  • @IAN, thanks for dropping by and letting us know what exactly went wrong. I would be glad if Technorati made an official announcement about this, because it will let a lot of people know what is happening..
  • I have the same problem. My blog doesnot get indexed by technorati, so I wrote eMails to the support, but the reaction is only an autoresponder.

    Problems with Blogtracking:
    Of course a newbie in the blogosphere and already talking large, but that’s me! It sounds good to be member at Technorati. But that’s easier writen than done.

    Everything goes well:
    I registered an account, yeah it works. Now click to edit the profile and claiming the own blog, to get the marvellous widget. But the server is answering: “There was a problem claiming your blog. Please try again in a few minutes. You can also go to Technorati Help for help claiming your blog.”

    Everything gone well:
    Of course I read the message and followed the instruction. I waited a few minutes, the servers are simply overloaded and tried it again: After more then 3 hourse (mare then 180 minutes, is this the definition of few?) again the same error message. Sure! I looked at the support-forum. But what was I finding? Many users with the same problem. In the hope to get help I posted my problem. Just the same: No help!

    Desperation and Frustration:
    14 hours later!The problem persists: No possiblity to claim the blog at Technorati. By the way it’s amazing the new web 2.0. It’s blinking, it’s dynamically and the error messages are really nice. But at its heart the same problem as in former days: IT IS NOT WORKING!
    I think on myself: Technorati is a modern web-2.0-enterprise, it is knowing the basics of marketing by heart. It has a perfect support. But…

    At a post in the support-area:
    So, I tried for a few minutes (> 1000 min) to claim my blog http://www.guru-20.info. But I always get the same error message ‘try in a few minutes again’. Perhaps the error message is wrong. I think it should be “We don’t want you as customer, leave this page immediatly?”, or is there another solution for this problem?

    There was no (really not one) reaction. Are humans in this enterprise? Of course, but they belive, sometimes the customers will be calm and we have solved another problem. I think, that an enterprise taking care of the fast media “Blog”, has to react fast too!
  • > ...Technorati Bot did hit quite a while ago. But I guess the problem
    > is with a database somewhere that is causing all this trouble.

    Sorry about the problems you've been seeing.

    Earlier this week, we found a number of issues with updates flowing through the system. This effected people who don't ping us directly but ping other update receptors (weblogs.com, pingomatic, etc) that we derive updates from. Additionally, we had a separate (and more pervasive) problem with data flow on Friday and Saturday, updates that were crawled weren't surfacing in the search indices. While some of these things are shaken out, there are other issues requiring database upgrades that will take a bit more doing to complete. We're on it.
    thanks,
    -Ian
    Technorati
  • @Thilak, Well this was my first experience with Technorati Support.. But I guess they have responded and the ping system seems to work fine now..
  • Technorati never had the customer support which replies to our emails. I remember sending them a email to unban my site (which was banned after my participation on Blogathon 2005) and I didn't get a reply till date (although, my site has been unbanned after something like 6 months)
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